FAQ
How do I customize my medallion?
Use our online design tool to select your medallion configuration, choose from 77 symbols, and add optional stones. A final proof will be emailed to you before production begins.
Do you release more symbols?
Yes, our archive of symbols will expand seasonally.
Do you have a gallery of the symbols?
Yes! You can view the symbols along with their meanings here
How long does production take?
Each piece is made to order. Please allow 2 to 4 weeks for production before shipping. Should you require your order earlier, please contact us at info@objett.studio to see how we can accommodate.
Do you offer returns or exchanges?
Due to the custom nature of our jewelry, all sales are final. If you receive a defective or incorrect item, please contact us immediately.
What materials do you use?
Our jewelry is crafted from solid 14k recycled gold and set with high-quality, responsibly sourced precious stones.
How should I care for my jewelry?
To maintain its brilliance, clean your jewelry with mild-soap & water to gently scrub, or a soft microfiber cloth to remove oil and dirt. Avoid exposure to harsh chemicals or abrasive surfaces.
Sizing or product details
If you have any questions about fit/size before ordering, or if you would like additional photos of a piece, please contact info@objett.studio with questions.
What are the shipping options?
Within USA
We offer Economy shipping (5 to 8 business days) for free.
Express shipping (1 to 2 business days) is $19.
International
We offer Standard shipping (6 to 12 business days) for $29.00
Please due to the nature of the item, all our shipping includes insurance and requires Signature on Delivery.
Can I order a custom design beyond the available options?
Yes, please email info@objett.studio to enquire about further customization.
What are Objett pieces packaged in?
Some description
How can I contact customer service?
For all customer, press, sales inquiries, custom inquiries please email info@objett.studio